We aim to

deliver quality service that exceeds expectations

Connect House
  • Our History: The business started trading in 1969 and now boasts a pedigree of over 40 years' experience.
  • Our Scale: We are the largest independent home appliance service and spare parts distribution organisation in the UK. Our core operation consists of more than 500 direct employees, a 42,000 sq ft head office complex and 225,000 sq ft National Distribution Centre.
  • Our Solutions: We already provide some of the largest retailers, manufacturers and insurance companies in Europe with total service and distribution solutions.

    Our offering covers:

    - "Connections" ordering and search software

    - Direct delivery of goods to your customers

    - The widest range of spare parts and accessories for domestic appliances

    - Next day delivery

  • Our Team: Investing heavily in training and development ensures that our team is qualified to deliver market leading solutions. Our commitment to excellence allows you to benefit from leading-edge solutions and industry best practices, which benchmark the best in class.
  • Our Quality: We are independently accredited by British standards to ISO 9001 to ensure we always deliver on our promises.
    To view our Quality policy Click here. ISO
  • Our Vision: To be the first choice for home appliance after sales service, spare parts and accessory distribution.